Help Getting Your Health Insurance
Eligibility Assistants: Your Guide Through the Health Insurance Maze
Here’s How We Can Help
Guide Members through the Oregon Health Plan (OHP) application and or/renewal process.
Contact OHP customer service to troubleshoot issues on your behalf.
Assist with access OHP benefits, request changes, file grievances, or appeal decisions.
Meet Your Eligibility Assistants
Mary Yoc, EA
- 541-890-4824
Office Hours:
Mon-Fri 8-4:30pmWhite City:
Tue & Thurs 8-2:15 pm,
Wed 8-12pm (Spanish Speaking)
Sandra Bañuelos, EA
- 541-531-8544
Office Hours:
Mon & Fri 7:30-11:30am (White City)Remote:
Tue, Wed & Thu 8:30am-12:30am (Spanish Speaking)
Tara Miller, EA
- 541-973-3564
Office Hours:
Mon-Fri 7-3:30pmAshland:
Tue & Thurs 7-3:30
Maggie Mendoza, EA
- 541-531-8745
Office Hours:
Mon-Thurs 7:30-6pmMedford:
Mon & Tues 7:30-6pm (Spanish Speaking)
We’re Here for You - Reach out Today.
Useful Links:
- Oregon Health Plan: 1-800-699-9075
- Oregon Health Insurance Marketplace: 1-855-268-3767
Keep Your Oregon Health Plan (OHP) Coverage
Stay Covered in Changing Times
The end of the COVID-19 Public Health Emergency brings changes to temporary benefits and OHP coverage. Don't risk losing your medical coverage or other benefits!
How to Protect Your Benefits
The Oregon Health Authority will contact you to confirm your eligibility for continued OHP and other benefits. If the state can’t reach you, you could lose your medical coverage and other benefits, even if you still qualify!
Act Fast
- Update your contact information
- Check your mail for OHP communications
- Respond promptly to keep your benefits
You can update your contact information online, in person, or over the phone.
For personalized assistance and to ensure your benefits remain uninterrupted, please call your Eligibility Assistant directly at the numbers listed below.